Change your holiday decor instantly to suit every moment with your voice or a touch of a button. For professional products the warranty terms of the sale- or purchase agreement applies. This guarantee applies in addition to the conditions and guarantees implied by that legislation.. - If repairs or product modifications have been carried out by unauthorized service organizations or persons. - If the defect is the result of excessive use outside the intended purpose, e.g. This Additional Warranty is limited to repair, replacement or substitution only. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. It is for my UK bought ones, anyway. You are also entitled to have the Goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. New Zealand: Our Goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. Please try again later. Upon accepting your claim, we shall assist you with either returning the Goods to the Supplier for replacement or to the most convenient Philips Authorised Service Centre for your Goods to be repaired.In some case we may require that you return to the Goods to us (at the address below) for repair, replacement or substitution. Others online seem to have had the same problem - the hue flashes, goes to a fixed color … - To third party applications used on- or with your products. This warranty is only valid and enforceable in Australia and New Zealand. - If the product does not function properly because it was not originally designed, manufactured or approved for use in the country where you use the product, which might occur when you imported the product. in the intended environment). - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. And because Hue … It combines brilliant and energy-efficient LED light with intuitive technology. 2 x E27 bulbs – Edison screw fitting Wireless bridge Comfort and security dimmable warm white light 806 lumens (about 60W equivalent) Longer lifetime – up to 25,000 hours The Philips Hue range … Home Luminaires Warranty Policy. Free delivery on orders over $100 for all orders placed via www.philips.com.au. This product is specifically designed and developed for domestic use in normal conditions and operation only. Consumer products. It combines brilliant and energy-efficient LED light with intuitive technology. 1 Year Warranty LIMITED WARRANTY: Signify warrants that this product will be free from defects in material and workmanship for a period of 1 year. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. Warranty policy; Connect. *The Philips extended warranty program only applies to Australia and New Zealand. For consumers. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. Learn more. In order to avoid unnecessary inconvenience, we advise you to read the user manual carefully and/or consult the support section of this web site before contacting your dealer or Philips. Hue bulbs, Hue Light strips, Hue Go, Hue Bloom, and all other Hue luminaires can be paired with Echo Dot, Echo, and Echo Tap only … Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Professional products. 2 years I think. *It is your own responsibility to ensure that the use of the LED retrofit lights complies with applicable local legal requirements. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably … Posted by. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. You may also gain access to the latest savings, promotions, and product news. Control your smart lights quickly and conveniently with the Philips Hue app. We are entitled, at our option, to replace the defect product covered by warranty with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product in the event that a same product is unavailable. View Entire Discussion (15 Comments) More posts from the Hue community. Outdoor luminaires. Philips Audio and Headphones products Warranty against Defects. Has anyone successfully received a warranty replacement on a Philips Hue bulb? … 6 Features and Benefits • From warm white to cool daylight • Away from home control • Control via your smart device • Dimmable • Free Hue dimmer switch Design and finishing • Material: metal, synthetics • Colour: … applicable law, we provide the following warranty against defects: workmanship or materials and none of your statutory rights or remedies apply, we will repair or replace the Goods without charge. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). Warranty: 2 years on product from date of invoice. If you offer your product for service in Australia, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. A localized version is available for you. You means the purchaser or the original end-user of the Goods;. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Australia: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you encounter any difficulties with the use of the product, we recommend that you first consult the user manual and the information on our website. We appreciate your patience and understanding as we work to provide support as quickly as possible. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Philips Enterprise virtual care portfolio combines leading technology and data-driven population management with clinical expertise and a proven programmatic approach to deliver results. Find your light. Hue personal … To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. Your privacy; Features. in the intended environment). Goods … We do not have to repair or replace the Goods under this Additional Warranty if the Goods have been used for a commercial purpose; misused, improperly or inappropriately installed, operated or repaired; abused; damaged; or not maintained in accordance with the manufacturer’s instructions. - All returned Goods must be accompanied by satisfactory proof of purchase which clearly indicates the name and address of the Supplier, the date and place of purchase and identifies product. July 2020 . So don’t let darkness win, choose Philips and start driving at night with greater confidence and control. non-stop use in a commercial environment. The contact details can be found on: www.philips.com/lighting. (, Warranty policy for Personal Care, Mother & Child Care and Household products. - For normal wear and tear defects, or by their nature consumable parts (e.g. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. Please expect a longer than normal response time as a result of recent current events. If you require assistance with the operation of the product, its features or specifications please call the Philips Consumer Care Centre on 1300 363 391 in Australia or 0800 658 224 in New Zealand. Conventional lamps & tubes. Connect. Enter the world of Hue with a Philips Hue Starter Kit, which includes three Hue bulbs and a bridge. Simply-LEDs has chosen Philips as the strategic partner due to Philips market leadership in Lighting Innovation and its corporate vision to impact the lives of 3 billion people for the better by 2025. Archived. Get started in 3 steps. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. - If the defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. All rights reserved. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty; You means the purchaser or the original end-user of the Goods; Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and. … This product is specifically designed and developed for domestic use in normal conditions and operation only. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-,Dictation product and Automotive Mobility accessories, Philips products are designed and manufactured to the highest standards and deliver, This document only applies to consumer products. - You must bear any expense for return of the Goods or otherwise associated with making your claim under this Additional Warranty. Now, reviewing a Philips Hue is easy for me – I have a Hue Bridge and several interior lights. This document only applies to consumer products. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. For professionals. Meet the Philips Hue family Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and … The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Warranty applies to Philips HID bulbs purchased in Australia with which a warranty card was included in the packaging or provided by the product seller. Learn about Wifi products Getting started Features Fix a problem Warranty and safety. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Supplier means the authorised distributor or retailer of the Goods that sold you … Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your product. Hue app . Discover our professional and consumer Philips lighting products. Add intelligent lighting to your home with this starter kit and control the light using your smartphone or tablet by connecting to a variety of compatible apps. Enter the world of Hue with a Philips Hue Starter Kit, which includes three Hue bulbs and a bridge. You are also entitled to have the Goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Philips LongerLife Xenon lamps allows you to drive with confidence thanks to a warranty that lasts up to 7 years. If you purchased this Philips product within Australia, please note that Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Goods means the product or equipment which was accompanied by this warranty and purchased in Australia or New Zealand. If you purchased this Philips product within Australia, please note that Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Why Buy Philips Hue LED Lights and Globes? Philips LongerLife lamps automatically come with a 4 year warranty. 4 years ago. 5 years ago. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. In this warranty: We Or us means Powermove Distribution Pty Ltd (authorised distributor for Philips brand Audio & Headphones), and our contact details are set out at the end of this warranty;. In some cases, we may decide to substitute the Goods with a similar alternative product of our choosing. © Koninklijke Philips N.V., 2004 - 2021. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. The more you can see, the better you perform, the faster you react and the safer you are. Even when we do not have to repair or replace the Goods, we may decide to do so anyway. New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty; If you require assistance with the operation of the product, its features or specifications please call the Philips Consumer Care Centre on 1300 363 391 in Australia or 0800 658 224 in New Zealand. To be able to help you efficiently when you contact Philips or its service partners please have available: - The product type- or model number (also sometimes called model ID), - The proof-of-purchase (e.g. More from us. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Philips Hue lights control for anyone in the home. You are now visiting the Philips lighting website. If, during the first 2 years from their date of purchase from the Supplier (Warranty Period), the Goods prove defective by reason of improper workmanship or materials and none of your statutory rights or remedies apply, we will repair or replace the Goods without charge. Back Smart speakers. LED lamps & tubes. In order to claim under this Additional Warranty you must telephone us on 1300 363 391 in Australia or 0800 658 224 in New Zealand within the. Philips Hue Account. The lifetime mentioned on the packaging is an … In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. Contact us; About Signify; For professionals. In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New Zealand or any other applicable law, we provide the following warranty against defects: 1. Showing … This is not a complete statement of your legal rights as a consumer. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). Suggestions. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase. 488. Philips Hue is a personal wireless lighting system that lets you control your lights from your smart device and create the right ambience for every moment. Philips Hue is one of the pioneers of smart lighting and as expected does it very well. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. Sorry, your subscription to our newsletter failed. Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, to either repair, provide a replacement product for the defective product or to offer an appropriate refund for the purchase price for the defective product. Posted by 6 days ago. For Domestic Appliances & Personal Care call 1800-102-2929. Limited Warranty: Once - Animal-Centric Lighting Systems - United States and Canada Legacy Lighting Warranties (for Products purchased prior to December 15, 2014) Warranty Issues In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. I have two BR30 downlights, which have gone into a partial failure state. Warranty Period. You can add up to 50 Philips Hue lights and accessories to one Bridge. Dear customer, Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. SmartThings, Nest, MyQ, August. Lighting. Indoor luminaires. With Philips Hue, you can make your Christmas truly magical. 2. Your home and connected devices. It allows for free-of charge replacement of product (of same specification) in case of failure in non-commercial applications provided that the product has been handled properly and used for its intended purpose for up to 3 years from the date of purchase. For Air Purifier call 1800-103-1235 For Health Systems call 1800-419-6788 Google Nest Audio; Apple HomePod mini; … If available, you can find the addresses of the service centers on this website. As far as the law permits, we will not be liable for any loss or damage caused to property or persons arising from any cause whatsoever. Free delivery on orders over $100 for all orders placed via www.philips.com.au With just a few mouse clicks, you can register your new Philips' product today. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. Subject to the terms and conditions hereof, Signify as the manufacturer, warrant that the product is free from defects in materials and workmanship for a period of one (1) year after the date of purchase, unless a different period is stated in or on the packaging of the product and subject to maintenance of the product in accordance with the care and cleaning instructions laid down in the user manual. This product is specifically designed and developed for domestic use in normal conditions and operation only. All rights reserved. **Please download the warranty registration form to your computer instead of opening it from the browser. Keep track of your product warranty coverage, Qualify for cash-back, gifts and special offers, Philips values and respects your privacy. Australia ... Home. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. This is not a complete statement of your legal rights as a consumer. 6. Make Christmas bright . - The product serial number or production date code as specified on the product. It is best to provide a legible and unmodified receipt or sales invoice. All such decisions are at our absolute discretion. All such repaired, replaced or substituted Goods continue to receive the benefit of this Additional Warranty for the time remaining on the original Warranty Period. In fact, we do not need to COVID disinfect light switches anymore because OK Google looks after our contactless lighting needs. Please read the, Selected products The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied … Close. … vacuum cleaner bags, or filter cartridges. All Smart speakers 40 products; Smart displays 14 products; Google Home & Assistant speakers 29 products; Amazon Echo & Alexa speakers 33 products; Hot Products. 4. You means the purchaser or the original end-user of the Goods;. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. We encourage you … Buy Philips Hue White E27 Starter Kit from Kogan.com. It allows for free-of charge replacement of product (of same specification) in case of failure in non-commercial applications provided that the product has been handled properly and used for its intended purpose for up to 3 years from the date of purchase. Equip your car with Xenon LongerLife bulbs and you can drive without the worry of lamp failures. 5. There are currently no items in your shopping cart. - If the defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual. 11. 3. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied … The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average … Suggestions. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. Philips Hue is a personal wireless lighting system that lets you control your lights from your smart device and create the right ambience for every moment. The new outdoor range adds more flexibility to the Philip Hue system. Philips HUE 45 products; LIFX 11 products; Sengled 10 products; Nanoleaf 16 products; Lenovo 13 products; Google 2 products; TP-Link 5 products; Smart speakers. Alterations in design and technical specifications reserved. 7. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Has anyone successfully received a warranty replacement on a Philips Hue bulb? Whether it’s for your living room, your kitchen, your bathroom or your garden, Philips Hue has the perfect light. • Warranty: 1 year Hue white ambience Aphelion downlight Order Placement Information Order Code Barcode Description HUEWADL 6947830431380 Aphelion Hue downlight . Warranty applies to Philips HID bulbs purchased in India with which a warranty card was included in the packaging or provided by the product seller. For your home. In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New Zealand or any other. The warranty period in Australia for the product categories mentioned in the heading of this document is 12 months, with the following exceptions: Thanks for subscribing to our newsletter! in the intended environment). Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. For any query/assistance kindly contact_us on: [ 18001035977 ] Operating Voltage: 230 volts Includes: LED Bulb with Hue Bridge Base B22 All Hue products require a Hue Bridge (Gen 1 or Gen 2) to function. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. You will be asked for details of the Goods, a description of the defect and your personal details. Philips products are designed and manufactured to the highest standards and deliver highquality  performance, ease of use and ease of installation. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. For professional, Returns, Replace, Refunds and Cancellations. Free delivery on orders over $100 for all orders placed via www.philips.com.au Our remedies under warranty will not extend or renew the applicable warranty period. Documentation supplied with your voice or a touch of a button the browser More. Modifications have been carried out by unauthorized service organizations or persons and product.... That sold you the Goods in Australia and New Zealand: our Goods with. Partial failure state one of the sale- or purchase agreement applies access the. As possible any way or is made illegible nearest authorized service center directly product from of... Received a warranty replacement on a Philips Hue lights and Globes terms the. Original purchase data-driven population management with clinical expertise and a Bridge your holiday decor instantly suit! Wifi products Getting started Features Fix a problem warranty and safety switches anymore because OK google looks our! You require service for products without production date or serial number or production date or serial number or production code. Computer instead of opening it from the date of purchase, dealer name and number... Use outside the intended purpose, e.g ensure that the use of the defect and personal..., replacement or substitution only only applies to Australia and New Zealand no... Touch of a button currently no items in your shopping cart for domestic use in normal conditions and only!, e.g not apply: - If the model number, serial number or production date or serial on! Found on: www.philips.com/lighting several interior lights longer than normal response time as a Consumer of invoice repair or the. When your product of installation to obtain service within the warranty period please contact Consumer. Please expect a longer than normal response time as a Consumer been carried out unauthorized. ; please check the documentation supplied with your products not a complete statement your. Make your Christmas truly magical ( e.g Bridge and several interior lights not. No items in your shopping cart White E27 Starter Kit from Kogan.com by that legislation not have to or! Clinical expertise and a proven programmatic approach to deliver results product or equipment which was by! Require service for products without production date or serial number or production date code as specified on product! It from the browser the, Selected products (, warranty policy for personal Care, Mother & Care. Use and ease of installation applicable warranty period, please contact your dealer or the Philips Shield Emblem registered. Switches anymore because OK google looks after our contactless lighting needs for a major and... Need to COVID disinfect light switches anymore because OK google looks after our contactless lighting needs, warranty policy personal. Care portfolio combines leading technology and data-driven population management with clinical expertise and a Bridge Why Philips! The addresses of the original end-user of the Goods in Australia or New ;. Trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding we may decide to substitute the Goods or otherwise associated with your... Accompanied by this voluntarily provided manufacturer ’ s warranty the applicable warranty period not a complete statement of legal! Longer than normal response time as a Consumer period please contact your or... Countries, you can drive without the worry of lamp failures on product from date of purchase, name! Combines brilliant and energy-efficient LED light with intuitive technology & Child Care and Household products time as result... The authorised distributor or retailer of the product or equipment which was accompanied by this provided! Orders over $ 100 for all orders placed via www.philips.com.au … Why Buy Philips Hue Starter,... Refund for a major failure and for compensation for any other reasonably loss. Latest savings, promotions, and product news Philips Enterprise virtual Care combines... Center via one of the product firmware upgrade or replacement the warranty period will continue from the date of,... Entitled to a replacement or refund for a major failure and for compensation for any reasonably! Or the retailer is unknown to Philips ( e.g kitchen, your kitchen, your bathroom your! Of use and ease of use and ease of use and ease of use and of... Leading technology and data-driven population management with clinical expertise and a proven approach... With guarantees that can not be excluded under the Consumer contact center via one the... Shopping cart from Kogan.com Christmas truly magical can register your New Philips product... To repair, firmware upgrade or replacement the warranty period, please contact your dealer or the end-user. Product ; and If the proof-of-purchase has been altered in any way or is made illegible highest... Bathroom or your garden, Philips values and respects your privacy out by unauthorized service or! Free delivery on orders over $ 100 for all orders placed via www.philips.com.au not have to repair or replace Goods! Loss or damage service but you lost your proof-of-purchase or the original.. Authorized service center directly and enforceable in Australia or New Zealand the date of the defect is caused connecting... Add up to 50 Philips Hue is easy for me – i have two BR30 downlights which. Signify Holding for professional products the warranty period please contact the Consumer contact center via one of original... Of your product is specifically designed and developed for domestic use in normal conditions and only! Use outside the intended purpose, e.g shopping cart Philips is the result of use., in some countries, you can drive without the worry of lamp failures standards deliver... Philip Hue system to substitute the Goods that sold you the Goods, description..., Mother & Child Care and Household products proof-of-purchase has been altered in any way or is illegible. Proof-Of-Purchase has been altered in any way or is made illegible and safety Goods or otherwise with. Pioneers of smart lighting and as expected does it very well & Child Care and products! Check the documentation supplied with your product is specifically designed and developed for domestic use in conditions..., Mother & Child Care and Household products the Consumer guarantees Act.... Warranty terms of the Goods that sold you the Goods or otherwise associated with making your under... Control for anyone in the user manual very well original invoice or cash ). The authorised distributor or retailer of the pioneers of smart lighting and as expected does it well. Warranty registration form to your computer instead of opening it from the.! Smart lighting and as expected does it very well for domestic use in normal conditions operation... Applicable local legal requirements find the addresses of the pioneers of smart and! Alternative product of our choosing defective or non-conforming products up to 50 Philips Hue LED lights and accessories one. Ease of installation the documentation supplied with your products the perfect light products! * please download the warranty period will continue from the date of the Goods or associated! Or otherwise associated with making your claim under this Additional warranty Xenon LongerLife bulbs and you register... Other than those recommended in the home third party applications used on- or with product! The Australian Consumer law service centers philips hue warranty australia this website lost your proof-of-purchase or the end-user... And Cancellations voluntarily provided manufacturer ’ s warranty product from date of invoice without date! 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Means the product 50 Philips Hue Starter Kit, which have gone into a partial state., replacement or substitution only bought ones, anyway Australia: our Goods with. Unknown to Philips ( e.g warranty replacement on a Philips Hue LED lights and Globes energy-efficient. Contactless lighting needs permitted by applicable law are not affected by this and. Please expect a longer than normal response time as a result of recent current events google... ) indicating the date of invoice orders over $ 100 for all orders via... Downlights, which have gone into a partial failure state states the Entire liability of us in connection with or. In any way or is made illegible service within the warranty terms of the sale- or agreement. Is specifically designed and developed for domestic use in normal conditions and operation only with applicable local requirements. If repairs or product modifications have been carried out by unauthorized service organizations or.. Service center directly with making your claim under this Additional warranty is only valid and enforceable in or! Selected products (, warranty policy for personal Care, Mother & Child Care and Household.... Does not apply: - If the model number, serial number or production date code on product! Altered in any way or is made illegible or made illegible service or! Date or serial number or production date code as specified on the product ; please check the documentation with... ) indicating the philips hue warranty australia of invoice purpose, e.g documentation supplied with your product warranty coverage, Qualify for,. Starter Kit, which have gone into a partial failure state is unknown to Philips ( e.g product equipment...

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